Nicholas Finch

linkedin.com/in/nicholasfinch
C: 928.225.4696
nicholasfinch5026@gmail.com

PROGRAMMING LANGUAGES AND TOOLS

  • Proficient: C# .NET, JavaScript, Node.js, Express JS, SQL, MySQL, SQL Server Management Studio, Python, Flask API, HTML5, CSS3, Azure DevOps, Splunk, PostMan, Insomnia, Heroku
  • Exposure: AWS, C/C++, Java, PHP, SQLite, Django, React, Angular, VBScript, Jira, Linux, Bash, PowerShell

    • RELEVANT EXPERIENCE

    Senior Software Engineer
    RapidDeploy - Scottsdale, AZ
  • Optimized and maintained a critical data processing pipeline using Azure serverless functions, enhancing scalability, readability, and maintainability for emergency response applications.
  • Collaborated closely with a multidisciplinary team to integrate raw data processing with front-end frameworks, improving the efficiency and reliability of emergency response systems.
  • Enhanced and further developed the IoT device for emergency call centers, enabling seamless data transfer and enhancing caller location accuracy.
  • Utilized C# .NET and Azure serverless functions to develop robust software solutions, handling large volumes of data with high reliability.
    • May 2023 to Current
    Founder/Software Engineer
    MailMind AI - Scottsdale, AZ
  • Built and developed a RESTful API with Python's Flask and deploying on Heroku, significantly streamlining the process of consuming and categorizing email data to reduce manual sorting and organization.
  • Played a key role in all aspects of the business, from sales strategies and planning to accounting, adapting swiftly to meet the startup's evolving needs.
  • Led by example in a close-knit team setting, directly contributing to project planning, execution, and problem-solving, ensuring agility and responsiveness to changes.
  • Managed financial tasks with a hands-on approach, overseeing budgeting and financial planning to secure the startup's sustainability and growth.
  • Fostered a collaborative team environment, working shoulder-to-shoulder with two colleagues to share knowledge, divide responsibilities, and achieve common goals.
    • Nov 2022 to Current
    Sr. Software Engineer / Analyst
    Top Class Actions - Phoenix, AZ
  • Developed a RESTful API using JavaScript, Node.js, Express, and Heroku to consume and offload customer lead data from WordPress site reducing query load to production site by 1000 transactions per day.
  • Deployed custom messaging queue architecture enabling for asynchronous offloading of leads without effect to overall customer experience on site.
  • Implemented memoization techniques to optimize data transfer speeds, resulting in significant performance gains of 300%-500% overall improved system efficiency
  • Created API Integration to Google Sheets using JavaScript and AppScript to provide daily usage statistics, reducing Editorial Team's workload by 27%.
  • Tested endpoint connections during onboarding of new clients using PostMan and Insomnia, decreasing onboarding time for clients by 15%.
  • Built custom middleware endpoint to connect with New Relic capturing logging information enabling team to detect issues 30% sooner
    • Aug 2022 to Nov 2023
    Software Engineer
    Creative Testing Solutions - Phoenix, AZ
  • Engineered robust and performant RESTful API connecting 3rd party app to backend server using C# .NET Core, cutting code writing, testing, and deployment time by 60%.
  • Developed web app using C# .NET Core and Azure in 7 months for a project slated for completion in a year.
  • Leveraged Azure DevOps to better manage bug reporting and issues boosting productivity levels up 40%.
  • Architected new on-prem web app using C# .NET Core and Azure, assisting Micro-Technologists in their testing of incoming samples, boosting testing throughput by 63%.
  • Managed 3 C# MVC apps and began updating to .NET 6, bringing apps up to standard with best practices.
    • Jan 2022 to Aug 2022
    Solutions Architect
    Involve AI - Chandler, AZ
  • Engineered and implemented integrations between client systems and the Involve AI platform, ensuring seamless data exchange and operational efficiency.
  • Leveraged Snowflake SQL for precise mapping of client data from diverse sources to the Involve AI product, optimizing data utility and integration.
  • Conducted comprehensive data analysis and quality assurance checks to guarantee the harmonious integration of client data with the Involve AI product, enhancing product synergy and client satisfaction.
  • Collaborated closely with project management teams to oversee and track the progress of initiatives, ensuring timely delivery and alignment with strategic goals.
    • Oct 2021 to Nov 2021
    Product Support Specialist
    Emailage/LexisNexis - Chandler, AZ
  • Built alerts that were able to determine issues within API responses using Splunk SPL (Search Process Language) allowing first-response teams to catch issues 15% sooner.
  • Trained and onboarded 5+ new team members through sharing of best practices and company procedures resulting in a 70% decrease in total turnaround.
  • Streamlined call center workflow through creation of explicit decision trees and proper responses to incoming calls bringing incoming ticket volume down 67%.
    • Mar 2020 to Oct 2021
    Software Product Specialist
    Logicor - Mesa, AZ
  • Prevented parcel data loss utilizing JavaScript and ASP Classic, allowing our client to save upwards of $31,000 a year.
  • Reduced ticketing pain points found in 3rd party app utilizing Tampermonkey and JavaScript resulting in a 6% decrease in total turnaround.
    • Nov 2018 to Mar 2020
    Student Web Engineer
    Arizona State University - Phoenix, AZ
  • Using common UX design philosophies redesigned crucial site pages
  • Creating a more intuitive web site for students and faculty to use
  • Engineered a platform for monitoring computer GPUs across the network
    • Jun 2018 to Sep 2018
    Software Engineer
    United States Geological Survey - Flagstaff, AZ
  • Created effective user interface in Python using Qt framework for data scientists to use in rock analysis from Mars Curiosity Rover.
  • Software cited in 3 different research papers
    • May 2016 to Jun 2018

    EDUCATION

    Arizona State University Tempe, AZ
  • Major in Information Technology (BS Online)
  • Coursework in relevant field
    • Feb 2017 to May 2020
    Northern Arizona University Flagstaff, AZ
  • Major in Computer Science
  • Minor in Mathematics
  • Coursework in Computer Science, Mathematics and Biology
  • Coursework in Software Architecture
  • Some Emphasis in Electrical Engineering
    • Sep 2011 to Dec 2016

    ACCOMPLISHMENTS

  • Coauthored a research paper for spectral analysis of rock samples from Mars
  • Participated in Capstone that utilized machine learning algorithms to understand phonemes and prosody (atomicity of human language) and ultimately increase efficiency of understanding on the hardware side.